Secures Technologies Inc. is among the best-performing providers of parolee tracking, government information management solutions and detainee communications. Securus serves about forty-five states. Securus Technologies was established in the year 1986, and its headquarters are in Dallas, Texas. It also has branch offices in Atlanta, Georgia, Allen, and Carrollton.
Securus Technologies has always been championing in the employment of technology in correctional amenities and law implementation. Approximately more 3500 agencies and over one million prisoners rely on the services that are provided by Securus Technologies. Securus is a leader is offering efficient technology in communication, emergency response, biometric analysis, investigation and payment services. These technologies are applicable in investigating harassment cases and exposing corrupt executives.
The Drone Detection technology is in a way similar to the Wireless Containment Solution. The technology underwent adequate tests for close to eighteen months to evaluate the efficiency of the technology. These long-time tests have allowed the company to improve in the designing of the technology and the newest program can be applied to preventing drones from getting into correctional amenities.
Following the company’s thriving technological innovations, it received three awards at the Stevie Awards for Sales & Customer Service in 2018. The attainment of the three awards was bestowed upon the company’s extraordinary customer care services.
Drones are commonly used to deliver various illegal imports to prisons. Pieces of evidence of drones delivering illicit materials such as weapons, drugs, and cell phones into prisons have been witnessed by multiple Corrections Executives.
Detection and stoppage of drones in the prisons is a significant threat to the lives of the inmates and that of the officers too. In his speech, the Securus Technologies Spokesperson said that the Drone Detection Technology continues to improve with time as they keep on trying it program just like any other innovation. The company acknowledged that its experience in investigation and systems played a considerable role in the achievement of the Drone Detection innovation.
The use of contraband phones inside the prison has cost lives for far too many years. Even after rigorous checks and security measures, there have been ways in which the inmates can sneak in contraband phones. The use of contraband phones gives the inmates the right to call whoever they want without authorization, and most of the times it is used to control illegal activities from inside the prison. Even though many other companies have tried building technology to limit the use of contraband phones inside the prison, it is only Securus Technologies that has been able to develop a successful, fully-functional, approved, and tested contraband interdiction technology.
Securus Technologies knows and understand that the use of contraband phones inside the prison can be dangerous, and have been after developing a technology to control its use. The contraband interdiction technology that the company has named the wireless containment solutions is a highly efficient technology and has been approved by FCC as well. The FCC has announced that it would be trying everything possible to ensure that the paperwork and documentation for the installation of WCS in the correctional facilities are reduced so that the installation process is expedited. As the video made from a contraband phone inside the prison recently went viral on the internet, the law enforcement agencies, as well as the authorities, are careful as to what can be done to stop the use of contraband phones inside the prison.
The wireless containment solution designed by Securus Technologies is primarily to ensure that the contraband phones’ use is eliminated from the correctional sphere. As difficult as it may sound, former corrections officer such as Robert Johnson feel that with the use of contraband interdiction technology such as WCS by Securus Technologies, the use of contraband phones can be eliminated entirely. In the eight correctional facilities where Wireless Containment solutions were tried, it managed to stop over 1.7 million illegal communications with ease. When the inmates get to use the contraband phones, it becomes easier for them to control their criminal activities outside the prison. Robert Johnson, one of the former corrections officers as mentioned above, was made a target and was shot six times by a criminal through an order he got from inside the prison using a contraband phone.
The use of contraband phone puts everyone in danger, and it is in the best interest of everyone to ensure contraband phones are kept away from the prison facilities. Securus Technologies is dedicated to not only installing wireless containment solutions in as many correctional facilities as possible but is also ready to invest in upgrading it to changing times and demands continually. Securus Technologies has so far spent over $40 million in developing WCS and is prepared to invest more to perfect the system.
Securus Technologies, the company known for its inmate management systems, is growing again. The company is based in Carrollton, Texas and has 30 years’ experience in the business. Its internal customers recognize the company for their monitoring services, which makes their jobs much easier. For external customers, the company provides affordable solutions to stay in touch with loved ones. Because of their growth, Securus has acquired numerous companies over the years. The most recent acquisition is GovPayNet. This company has over 20 years’ experience. It provides payment solutions for governmental agencies. With both companies serving thousands of agencies, and millions of customers, a partnership makes sense. JPay, another financial service company was also recently brought under Securus’ wing.
The three companies are all working on finalizing a monumental project. Wireless containment systems are used to detect and deter contraband cellular device communications in facilities. This has been a growing problem and has resulted in many crimes being committed. The technology operates as a cell tower within the facility. The call is unable to reach its intended network and is disconnected, immediately. No official statements or numbers have been published; however, those interviewed stated that the technology offers promising results. After finishing its testing phase, the technology is scheduled to be implemented in Securus operated facilities.
Securus Technologies has also made many achievements in customer service. Over 95 percent of customers are satisfied with the company. Securus also resolves nearly all concerns in a single call. These numbers are impressive, especially for such a large company. Recently being rated an “A+” by the Better Business Bureau, the company strives to continue excelling. Full accreditation by the BBB also shows that the company takes its ethical responsibilities seriously. It’s not surprising that Securus Technologies is now viewed as an authority figure in the world of corrections.
Customers at Securus Technologies trust their integrated network and have been raving about their features. In the beginning stages, Securus started as a regulation provider with monitoring and safety. The government requires all inmate calls receive the proper surveillance and monitoring to protect the safety of the general public. Securus CEO, Rick Smith was on of the first to respond to a stabilized inmate network. Surprisingly, their customers where able to leave their comments about their technology on the Securus Technologies website. To date, they have raved about several of their features and services directly on their website.
Popular Customer Securus Technology Features
Tablet access let inmates download mp3’s, music, visit, and more. You can order the tablet access directly from from their website. Inmates get WI-FI access directly from the correctional facility they’re housed in.
Remote visiting is another popular feature Securus Technologies customers rave about on their feedback forum. You visit over the internet for a small fee and never have to leave home. Get complete control of your visit because you schedule the date and time.
Securus Technologies is a company that has for long been one of the most trusted names in the correctional sphere. The company has won many awards over the years and is also accredited highest ratings by the Better Business Bureau. Securus Technologies has also won the famous and highly prestigious Gold Stevie Award for exceptional customer service it provides. As an inmate communication firm, the company has made tremendous progress in the last few years and developed products and services that have contributed majorly to the development of the sector.
Not only has the company been working on the quality of services it provides but has been trying hard to keep the prices of its products low. It shows that the company is empathetic towards its customers and understands the situation of many of the inmates, who are financially unstable and can make use of the amount they save by paying less for the inmate communication services. In the future, the company has planned to make it possible to increase the communication opportunities, while finding ways to decrease the price of the communication services further.
Securus Technologies is a firm that provides a comprehensive range of correctional services, which includes investigative technology and services for the law enforcement agencies and officers as well. Many of the law enforcement officers feel that the company has been doing terrific work to upgrade the efficiency of the officers and the law enforcement agencies. It has the potential to save the lives of the people and put criminals in prison by helping with evidence collection. The letters of appreciation sent by many of the officers were recently published by the company in a press release, and have been widely acknowledged in the correctional fraternity. As a law enforcement officer, I hope that the company continues to develop its technology, launch new products, and help transform the penitentiary space as it is doing now.
Securus Technologies is known to be one of the leading firms in the field of criminal justice and crime prevention. The company started in 1986 and has since then dominated the field of inmate communication and criminal justice technology. Many of the law enforcement agencies in the United States use the products and services of Securus Technologies. The company has made sure that its products and services are much better than what is offered by other businesses.
Securus Technologies has ensured that it continues to innovate the technology available to the correctional technology. Over a million inmates across the country are dependent on Securus Technologies for their communications needs. Similarly, over more than 2,400 law enforcement agencies in the District of Columbia, Canada, and the United States trusted Securus for their law enforcement and crime prevention technology.
As per the reports, the investigative solutions offered by Securus Technologies have helped save lives of many people over the years. The crime prevention technology provided by Securus has helped the law enforcement agencies to keep a watch on the activities of criminals and ensure that they are not able to materialize their malicious plans. It helps in keeping criminals at bay and reduces the crime rate in the community, which is the primary aim of the law enforcement agencies and officers.
As a prisoner in one of the prison facilities where Securus Technology is the service provider, I have a good experience of using the inmate communications services offered by the company. In my opinion, it is the best inmate communications services provider in the country, because it is economical, has a good network, and provides quick customer service. It understands the importance of time when calling is pretty expensive, and thus, have ensured that the call drop frequency is lowest. More, the company has also launched new and innovative services like video visitation, which makes staying connected to the friends and family more fun and interactive.
Over the last couple years me and my fellow corrections officers have seen a steady rise in gang violence in our prison. One of the contributing factors is the escalation of drugs and other contraband getting into the jails each year. Inmates will tell you that they can score just about anything illegal they need in jail easier than they could when they were roaming the streets. That alone was reason enough for me and my fellow officers to make a huge effort to stop contraband at the choke-point this year.
Securus Technologies is the leader in prison inmate call monitoring systems, having their units in over 2,500 jails around the country and growing. The CEO of Securus Technologies, Rick Smith, says that his employee base of 1,000 employees are all working hard for one objective, keeping the world safe. We decided we were going to use this company and their phone monitoring software to help cut down on the violence in our prison as quickly as possible. Little did any of us realize at the time exactly how essential this resource would be in our efforts to stop the flow of contraband into the prison.
Once all the officers in the prison were able to better understand how the LBS software worked, we got right to it. Within days we were able to pick up on some interesting chatter from an inmate who was requesting family to sneak in drugs to him on visiting day. On another call we discovered exactly how the inmates got their drugs and how they were hiding things in their cells each time we did an inspection. It only took us a few weeks to collect information to collect more contraband than we did in several months last year without the new Securus Technologies inmate call system.
Securus Technologies, Inc. is a company that provides technology resolutions to corrections, investigations, and public safety. They are the leader of criminal and civil justice technology solutions. They provide communication services for inmates and families that wish to keep in contact with their incarcerated loved ones. This service helps prevent crimes that are inmate based.
Samples of comments that was established from formal letters that they received from officials in prison who have the task in making the environment for those incarcerated safer state that this service improves day to day life for both prison officials and the inmates. Safety is the top priority for those in prison and the families outside of prison.
Securus Technologies, Inc. develops new products every week that helps the prison system protect and serve both inside and out. They receive thousands of letters and emails every week offering thanks for the help of their technological solutions.
Statements come in praising their services. Officials show their gratitude and state that they like their services and it helped them solve crimes and get the information needed from phone calls on the inside to get the proper warrants to push forward. This helps officials to cut down on contraband that is being smuggled and brought in from outsiders. The tools that Securus Technologies, Inc. have provide officials with ways to prevent harassment and potential threats down to a minimal inside.
They serve almost 4,500 law enforcment officials, public safety, and corrections agencies nationwide. Their company motto is to provide a safe place for inmates and families through communication services.